Troubleshooting Fundamentals

When our chromatography changes and we suspect a problem, how do we determine where to start an investigation or how to diagnose an issue?

While our focus will be on basic troubleshooting techniques, we will also touch on benchmarking to establish good baseline values as well as tools and supplies worth keeping on hand to minimize downtime when an issue does occur.

Presenter: Paul Altiero (Application Engineer, Agilent Technologies, Inc.)

Paul Altiero is an Applications Engineer located at the Agilent Little Falls site in Wilmington, DE. Prior to coming to Agilent in 2009, Paul worked in the pharmaceutical industry performing LCMS bioanalysis supporting Drug Discovery DMPK. While at Agilent, Paul has been a field service engineer for LCMS as well as the integrating program manager for the RapidFire high throughput LCMS system. In his current role Paul’s responsibilities include technical support and application assistance for LCMS consumables.